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The startup Favo Tecnologia was founded in Curitiba (Brazil) with the mission to enable the practice of urban agriculture. Although the main focus of the company isthe artefacts, their selling number is limited. Service design is a interdisciplinary field that involve strategies that creates and improvesservices for the company and their clients. This paper uses the case study as a method for the holistic comprehension of the company’s context and the connection of the users with the urban farming culture. Besides, it utilizes service design tools with the main goal ofsolvingthe problem detected. The satisfaction unit that guided the strategy of the PSS focused on the preventive health and care of peoplebetween 35 to 80 years oldandthe valorization of the knowledge exchange between the stakeholders inthe support to healthier and more sustainable eating habits.


DUARTE, Gabriela Garcez, LOPES, Elenice, COSTA, Lucas Lobato da, GONÇALVES, Mariana Schmitz, SANTOS; Aguinaldo dos.

Garbage is a misplaced resource. With economic development, underground mineral resources are running out while enormous precious resources (minerals) have been turned into facilities and supplies in our daily life, which become the so-called “Urban Mine”. This paper will introduce the core idea, teaching method and student works with regard to the course Urban Mine Redesign offered by Academy of Arts & Design, Tsinghua University, explain how to guide students to incorporate social and environmental issues into design and explore solutions to future sustainable cities through design thinking.

Authors: Liu Xin, Zhong Fang

Based on the current state of affairs in relation to climate change and other environmental threats, it is now clear that our social, economic, and environmental systems are not prepared to respond effectively to these ever-increasing changes. One main reason for this, is that these systems often operate whether in centralized, or fragmented ways, failing to integrate urban and rural populations and their activities, leveraging on each other strengths in face of these issues. In response to this, the Urban-Rural Network Tool was designed and implemented in Lima-Peru. The results obtained from such experience, suggest that urban-ruralnetworked systems, which are multi-layer, and risk-preventive, present favorable conditions for resilience and long-term scalable sustainability.

Authors: Juan Montalván, Akie Manrique, Santiago Velasquez, Lucia Rivera, Helen Jara, Luis Quispe